Help
Questions, answered.
What is Dovariq?
A trusted execution network. You tell us what needs to happen, a screened local person (a tasker) does it, and you get the evidence before you confirm it's done.
How quickly will I get a quote?
Our team reviews requests during the day, usually within a few hours. Urgent tasks — say so in the description.
How do I pay?
During the pilot, by bank transfer. We'll send you the details and confirm once we've received it. Online card payment is coming.
What if the tasker doesn't show up?
Report it from your task page. We'll re-match another tasker or refund you.
What if the evidence isn't good enough?
Don't confirm. Use “Report a problem”. The payout is held while our team reviews it, and we can send the tasker back for more.
Can I choose my tasker?
Not yet. Our team assigns a tasker who covers the area and has the right trust level. You can see their Dovariq Passport once assigned.
Which cities do you cover?
The founding pilot covers Lagos, Abuja and Port Harcourt. Customer requests open in Lagos first.
Still need help?
Our support email and WhatsApp line are being set up and will be published on this page. Until then, the Dovariq Assistant (bottom right on our main pages) answers common questions, and applicants can check their application at any time by signing in.
You can also ask the Dovariq Assistant (bottom right) or read Trust & safety.